TIG support for the EDLA program will soon be coming to an end. The service-end date for the device is based on the warranty end date. New ticket creations will not be allowed for devices after their warranty expires. As of 11/20/2023 TIG will be completely suspending its break-fix services for new ticket submissions. On this date no new ticket submissions will be allowed. Please ensure that you have submitted all repair tickets prior to this date. All existing tickets will continue to be processed and delivered back to the district upon completion.

It has been a pleasure servicing your district over the past few years.

Please contact MDESupport@tig.com with any questions or concerns you may have.